Financial Protection

In accordance with UK Government regulations your financial security is guaranteed when you book with Absolute Escapes Ltd. As a member of the Association of Independent Tour Operators (AITO) your holiday and your money are protected by the highest standards of consumer protection. 

AITO is an organisation representing over 140 of Britain's best specialist tour operators, and all members aim to provide the highest level of customer satisfaction in terms of Choice, Quality and Service, as enshrined in AITO's Quality Charter. When you book with an AITO member you are assured of the finest personal service, expert knowledge, and a holiday that is fully financially protected. Further details about AITO can be found at www.aito.co.uk or on our website.

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Absolute Escapes Ltd (membership number 5443). In the unlikely event of our insolvency protection is provided for all money that has been paid for non-flight packages.

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad. Please note that bookings made outside the EEA are only protected by ABTOT when purchased directly with Absolute Escapes Ltd.

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call the ABTOT 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company. Further details of ABTOT can be found at www.abtot.com.

You can book with us in complete confidence that all trip payments made to us are fully protected.

Further details on The Package Travel and Linked Travel Arrangements Regulations 2018 can be found here: www.legislation.gov.uk.