In accordance with UK Government regulations, your financial security is guaranteed when you book with Absolute Escapes Ltd. As a member of the Association of Independent Tour Operators (AITO), your holiday and your money are protected by the highest standards of consumer protection.
AITO is an organisation representing over 140 of Britain’s best specialist tour operators, and all members aim to provide the highest level of customer satisfaction in terms of Choice, Quality and Service, as enshrined in AITO’s Quality Charter. When you book with an AITO member you are assured of the finest personal service, expert knowledge, and a holiday that is fully financially protected. Further details can be found on the AITO website.
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Absolute Escapes Ltd (membership number 5443). In the unlikely event of our insolvency, financial protection is provided for all money that has been paid to us for non-flight packages. Further details on The Package Travel Regulations can be found here: legislation.gov.uk.
ABTOT cover provides for a refund in the event you have not yet travelled or for repatriation if you are abroad. Please note that bookings made outside the EEA are only protected by ABTOT when purchased directly with Absolute Escapes Ltd.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call the ABTOT 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can book with us in complete confidence that all payments made to us for your holiday are fully protected. Further details can be found on the ABTOT website.