The Cuillins, Isle of Skye

Coronavirus (Covid-19) Booking Assurance

As the UK and Irish governments continue to ease Coronavirus lockdown restrictions, at Absolute Escapes we’re closely monitoring the ever-changing situation. As always, our priority is ensuring the safety and wellbeing of our clients, staff and suppliers. However we’re sure that, like us, you’re keen to get travelling again as soon as possible.

If you are already booked on a trip with Absolute Escapes, please see here for advice to existing customers.


Travel Dates

We are now able to take new bookings for any holiday beginning from 1st August 2020.

It is our intention to run all of our trips as normally as possible. Rest assured that all accommodation, meal and transport options will be checked to ensure that your trip will still run smoothly.


Book With Confidence - Flexible Postponement Policy

With all that’s going on, we want to provide as much assurance and flexibility to our clients as possible. Therefore, we are amending our usual terms and conditions to give you options of free postponement up until 3 weeks in advance of your trip. That means no postponement penalty, no admin fee, and no package price increase.

Should you wish to postpone your trip you will be able to choose from the following options:

1) Free Postponement of your holiday to a specific date any time before 31 July 2022.

2) Free Postponement of your holiday to an unspecified date any time before 31 July 2022. Please advise us on your new dates at least 8 weeks prior to travelling.

3) A Refund Credit Note, which can be used to book another holiday by 31 March 2021. The future booking must be booked by but not started by 31 March 2021. If the Refund Credit Note is not used by this date then you will receive a cash refund at its expiry. All of your money has the same financial protection as your original booking and this is extended for the period that the Refund Credit Note is valid.

As with all of our packages, there is usually an increase in price each year of approximately 5% per year. However, for all three of the above options we’re happy to honour your existing package price. We will also charge no admin fee.

These free postponement options will apply to trips which are booked with us by 30th September 2020.

If you choose to cancel your holiday less than 3 weeks in advance, our standard terms and conditions will still apply. We would suggest that you contact your travel insurance provider to see if you’re able to recover any cancellation costs.


Quarantine Measures

From 8th June 2020, all non-essential arrivals into the UK from outside the British Isles (regardless of citizenship) are required to quarantine for 14 days. This policy will be reviewed and updated by the UK government every 3 weeks, with relaxations expected, but not guaranteed, to be made by the end of June. The Republic of Ireland has set similar rules, requiring all non-essential arrivals from overseas to self-isolate for 14 days.

For our customers travelling from overseas, we realise this presents uncertainty. This is one of the reasons we have relaxed our terms and conditions to allow free postponement up until 3 weeks before your trip begins, as detailed above.

More details on quarantine rules can be found on the following websites:

- UK Government - www.gov.uk/uk-border-control
- Republic of Ireland Government - www2.hse.ie/conditions/coronavirus/travel.html

 

For more information, you may find the following links useful:

- UK Government - www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

- World Health Organisation (WHO) - www.who.int/emergencies/diseases/novel-coronavirus-2019

- NHS advice on Coronavirus - www.nhs.uk/conditions/coronavirus-covid-19